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Ghaziri Knowledge Management. Knowledge Management: The creation and subsequent management of an environment which encourages knowledge to be created, shared, learnt, enhanced, organised and utilised for the benefit of the organisation and its customers. This definition assumes that knowledge can not be managed in the traditional sense but that an organisation can optimise the value of its knowledge through an appropriate blend of leadership, values, culture, processes, tools and skills to support knowledge access and use.

Managing this stock of Intellectual capital q. The way that stocks of intellectual capital change and evolve over time is then dependent on knowledge management strategies in knowledge creation, access and use.

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Knowledge management seeks to increase organizational capability to use knowledge as a source of competitive advantage. Relevant theories include social capital theory and the resource-based view of the firm. Practitioner approaches to knowledge management emphasize ways of creating, diffusing, using, and evaluating knowledge.

John Sillince Blackwell Reference Online. Knowledge Management consists of all the activities required to develop, maintain, and evolve the environment described above, and support its interaction with people. Knowledge Management KM is the process through which information is generated and shared with ITS staff when they respond to and resolve incidents. Enterprise knowledge management EKM is a fairly broad term in IT that refers to any solutions or systems that deal with organizing data into structures that build knowledge within a business. Knowledge Management KM refers to practices used by organizations to find, create, and distribute knowledge for reuse, awareness, and learning across the organization.

An umbrella term for making more efficient use of the human knowledge that exists within an organization. Knowledge management is the 21st century equivalent of information management.

It is essentially an industry trying to distinguish itself with specialized groupware and business intelligence BI products that offer a wide range of solutions. PC Magazine Encyclopedia. The definition of knowledge management is the process used by organizations to get, show and put to work information within the organization. Your Dictionary. The process of creating, institutionalizing, and distributing knowledge among people for the purpose of improving and organizing business processes and practices.

WHO uses the term [knowledge management] to describe how the secretariat uses technology to enable people to create, capture, store, retrieve, use and share knowledge.

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World Health Organization. A trans-disciplinary approach to improving organisational outcomes and learning through maximising the use of knowledge.

It involves the design, implementation and review of social and technological activities and processes to improve the creating, sharing and applying or using of knowledge. Knowledge management is concerned with innovation and sharing behaviours, managing complexity and ambiguity through knowledge networks and connections, exploring smart processes and deploying people-centric technologies.

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AS Definition 1. Australian Standard AS Knowledge Management is a term applied to any initiative involving people, processes and technology that leverages the knowledge within an organisation to achieve business results. KM practice requires vision and organisational communities aided by leadership.

Oil Information Technology Journal. Knowledge management is the process of efficiently organising, analysing, retrieving, using and — in some cases — monetising knowledge. HR Zone. Anna Mar Simplicable. Knowledge management, loosely defined, is a disciplined, holistic approach to using expertise effectively for competitive advantage. At Boeing, knowledge management is made up of a comprehensive system of processes, tools, methods and techniques that enable employees to capture and share information effectively.

The objective of IT Knowledge Management is to create, maintain and make available concise and actionable information to users and IT support groups in order to resolve service disruptions quickly and respond to customer queries satisfactorily. Knowledge Management: The process responsible for sharing perspectives, ideas, experience and information, and for ensuring that these are available in the right place and at the right time. The knowledge management process enables informed decisions, and improves efficiency by reducing the need to rediscover knowledge.

Knowledge Management KM : Planned and ongoing management of activities and processes for leveraging knowledge to enhance competitiveness through better use and creation of individual and collective knowledge resources. Knowledge management is the way organizations create, capture, enhance, and reuse knowledge to achieve organizational objectives. Knowledge management is the conversion of tacit knowledge into explicit knowledge and sharing it within the organization.

Knowledge management is the process through which organizations generate value from their intellectual and knowledge-based assets. Filemon A. Danielle Netto What is Knowledge Management? How Private Social Networks Help. Wikipedia: Social Knowledge Management. These assets include structured databases, textual information such as policy and procedure documents, and most importantly, the tacit knowledge and expertise resident in the heads of individual employees. Development Cooperation Handbook What is Knowledge management?

Knowledge Management | edX

Knowledge Management is therefore a conscious strategy of getting the right knowledge to the right people at the right time and helping people share and put information into action in ways that strive to improve organizational performance. Knowledge management is a process that must take account of the mechanisms and structures needed to handle knowledge while, at the same time, paying regard to the processes and players influencing the knowledge one is seeking to manage.

The facilitation and support of processes for creating, sustaining, sharing, and renewing of organizational knowledge in order to generate economic wealth, create value, or improve performance.


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  • Introduction.
  • Knowledge Management (KM) Definitions.

Verna Allee The Future of Knowledge. Knowledge management KM is the process of enabling knowledge flow to enhance shared understanding, learning, and decision making. Army FM The process of knowledge management begins with the identification and classification of the types of the knowledge which currently exist in the organization followed by the understanding of where and how the knowledge exists. Knowledgepoint Australia Knowledge management — glossary. Knowledge management is an integrated, systematic process for identifying, collecting, storing, retrieving, and transforming Information and Knowledge assets into Knowledge that is readily accessible in order to improve the performance of the organization.

Knowledge management is a set of principles, tools and practices that enable people to create knowledge, and to share, translate and apply what they know to create value and improve effectiveness. Reid G. Smith Knowledge Management Glossary. Knowledge Management KM — A systematic process of finding, selecting, organizing, distilling and presenting information which involves the design, review and implementation of both social and technological processes to improve the application of knowledge.

Knowledge management is explicit and systematic management of processes enabling vital individual and collective knowledge resources to be identified, created, stored, shared, and used for benefit. Its practical expression is the fusion of information management and organizational learning. Knowledge Management KM is the systematic management of processes enabling vital individual and collective knowledge resources to be identified, created, stored, shared, and used for the benefit of the actors involved. Knowledge management is the leveraging of collective wisdom to increase responsiveness and innovation.

How Companies and Institutions Manage and Apply Knowledge

Delphi Group The Language of Knowledge. IBM Glossary. FREY, M. Motivation, Knowledge Transfer and Organizational forms. Intellectual teamwork: Social and technologica lbases for cooperative work. Hillsdale, NJ: Erlbaum. Grant, R. Toward a knowledge-based theory of the firm.

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The Strength of weak Ties. The American Journal of Sociology, v. The context of interunit influence attempts. Administrative Science Quarterly, n. Cooperation or competition: Knowledge sharing processes in interorganisational networks. In Second international conference on knowledge management.